Industry 4.0 and the World of Business Analysis

The concept of 'Industry 4.0', which came to the fore for the first time at a fair held in Germany in 2011, appears as a production technique in general terms. With this production technique, it is aimed to use smart technologies and techniques (Big Data, Business Intelligence, Internet of Things, Artificial Intelligence, Machine Learning, etc.) at every stage of production and to leave the centralized production structure and transition to flexible production. In this article, we, as business analysts, will be talking about how we will be affected by this trend and what we will have to do to keep up with this trend.

First of all, if we need to list the transition stages to Industry 4.0;

  • Industry 1.0: (1784): It is the period when production is based on mechanical production equipment powered by water and steam.
  • Industry 2.0: (1870): Based on the division of labor and mass production through the use of electrical energy.
  • Industry 2.0: (1870): Based on the division of labor and mass production through the use of electrical energy. Industry 3.0 (1969): Based on the use of electronics and information technology to further automate production. It covers the process that continued until about 2010.
  • Industry 4.0 (today): It is based on the use of cyber-physical systems that create smart factories.

In a literature study comparing the targets of 'Industry 4.0' in Germany and 'Made-in-China 2025', which is the national strategic plan and industrial policy for further development of the manufacturing sector in China, the use of 'Internet of Things in Production' in both production targets It has been emphasized that both customers and suppliers are provided with smart production and as a result, a competitive and innovative production environment is created.

When we look at the common points of companies that have successfully adopted the concept of Industry 4.0;

  • While showing the same care to their business processes, management systems and employees, they use smart technologies extensively in their operations,
  • They approach automation and digitalization as a comprehensive transformation program driven by top management and involving the majority of the managerial workforce of organizations,
  • We observe them adapting and customizing their education to suit both the goals of organizations and the needs of individual students, from managers to frontline operators.

Smart Factories and Software

One of the key features of the fourth industrial revolution is smart factories. Smart factories are part of a new formation that is equipped with cyber-physical systems and can use the internet of things. This new formation is also associated with new technologies such as big data, cloud computing, augmented reality and artificial intelligence.

In a study in which the key role played by the software industry for smart factories and the technologies used by smart factories is discussed, “In smart factories, it is desired that the business process be carried out with equipment that can produce in accordance with flexible production. Humans, on the other hand, are those who design, program, maintain, etc. hardware such as robots that will perform the production in this process. You are asked to move into the role. In order for people to be successful in their role in smart factories, they need to be equipped with the skills to manage new technologies. And this can only happen with a planned training model in line with Industry 4.0 processes.” statement is included. Exactly at this point, we step in at the point of accelerating adaptation and closing the gaps between industry and technology throughout the evolution of the industry into technology. In this way, we ensure to catch customer needs and new opportunities in the market.

When we look at the foundations of the Industry 4.0 approach, we are faced with smart technologies such as Big Data, Business Intelligence, Internet of Things, Artificial Intelligence, Machine Learning. Now I will share with you the results of the 'Turkey Business Analysis Report' prepared by BA-Works in the field of business analysis. In this report, which is said to focus on business analysis and IT collaboration, unlike other industry surveys, IT teams will focus on projects in the fields of CRM, big data and business intelligence in the future. Pınar Cinali, Managing Partner of BA-Works, said the following at the international business analysis conference:

“The report highlights how business analysts still work as a bridge between business and technology units. Accordingly, while business analysis is positioned within IT organizations in 62 percent of institutions, the proportion of institutions with independent business analysis departments remains at 15 percent. According to the report, business analysts believe that creative thinking is the primary skill they must have in order to respond to changing business needs. Competencies such as problem solving/decision making, strategic thinking, communication, methodologies, domain and technology know-how and critical thinking stand out as the qualities that a good business analyst must have.”

Increasing awareness of consumers in the rapidly developing and changing world of informatics and shortening of product lifespan cause traditional methods to be left behind and new methods and trends to be demanded more. We can offer solutions that add value to stakeholders, as long as we demonstrate our business knowledge and analytical expertise by using new technologies at the point of determining the business plan and business requirements and finding solutions to business problems.


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